What is a bad feedback score on eBay?
A good feedback rating is 99.8% or above. A rating of 99.5% or below is horrible!
How bad is negative feedback on eBay?
A customer leaves a bad review, but has not paid for their item(s). Negative feedback left for your store violates eBay’s policies by containing vulgar, abusive, threatening or offensive language, or any other content not allowed by eBay.
Does 1 negative feedback affect sales on eBay?
Feedback for sellers can be positive, negative or neutral. Neutral feedback does not affect the seller’s feedback percentage. Negative feedback does, but the effect is all public relations.
How much does negative feedback affect eBay seller?
If the sales occurred in different weeks, each rating can affect a feedback score by 1 point. A positive rating raises a feedback score by 1 point. A negative rating lowers a seller’s feedback score by 1 point.
Can you change a negative feedback on eBay?
Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.
Why can’t seller leave negative feedback on eBay?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.
How do eBay feedback scores and seller ratings work?
How feedback scores and seller ratings work. When you buy an item on eBay, you can rate your experience with the seller. The ratings you give are then added to the seller’s overall feedback, and detailed seller rating scores. You can view a seller’s feedback score on their listings beneath their username – it’s displayed as a percentage.
Why do buyers leave negative feedback on eBay?
Not all eBay transactions go smoothly. Sometimes, even when you follow best practices as a seller, an issue may arise that prompts a buyer to leave negative Feedback. Buyers have different expectations about items, shipping times and costs, and even how sellers communicate with them.
What does the percentage of feedback for a seller mean?
If a seller has a score of 99.5%, it means that 99.5% of the buyers who left feedback for that seller had a positive experience. In addition to the percentage feedback score, you’ll also see a seller’s star rating – the number in brackets next to their username. This shows how many buyers have left feedback for a seller.
What is a good feedback score?
A Feedback score of at least 10 earns you a yellow star ( ). The higher the Feedback score, the more positive ratings a member has received. As your Feedback score increases, your star will change colour accordingly, all the way to a silver shooting star () for a score above 1,000,000!